Unanimous Clothing Brand - Return Policy

At Unanimous Clothing, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange process. Please read the following policy carefully to ensure a smooth experience.

1. Eligibility Window:

• You have 7 days from the date of delivery to initiate a return or exchange for your order.

2. Condition of Items:

• All returned items must be in their original, unworn, unwashed, and undamaged condition.
• All original tags, labels, and packaging must be intact and attached.
• Items showing any signs of wear, alteration, or damage will not be accepted for return or exchange.

3. Return Option:

You have two options for eligible returns:

• Refund to Original Payment Method: Receive a refund to the original payment method used for the purchase. Please note that original shipping charges are non-refundable.

4. How to Initiate a Return or Exchange:

1. Log In to Your Account: Go to your Unanimous Clothing account on our website.
2. Navigate to Order History: Find the order containing the item(s) you wish to return.
3. Request a Return: Click on the "Return Item(s)" button next to the relevant order.
4. Follow the Prompts: Select the item(s) you want to return, choose your return reason, and indicate whether you prefer a store credit or a refund. For exchanges, specify the desired size/color if applicable.
5. Print Return Label: Once your return request is approved (you will receive an email confirmation), you will be provided with a pre-paid return shipping label (for domestic orders only).
6. Package Your Items: Securely pack the item(s) in their original packaging, if possible, along with a copy of your original packing slip or order confirmation.
7. Ship Your Return: Affix the provided return label to the package and drop it off at your nearest designated courier location.

5. Return Shipping Costs:

• Domestic Orders (within India): We offer free return shipping for eligible returns. A pre-paid shipping label will be provided.

6. Refunds & Processing Time:

• Once your return is received and inspected, we will send you an email notification confirming the receipt of your returned item(s) and the approval or rejection of your refund.
• If approved, your refund will be processed within 7-10 business days and a credit will automatically be applied to your original method of payment.
• Please note that it may take additional time for your bank or credit card company to post the refund to your account.

7. Exchanges:

• If you wish to exchange an item for a different size or color, please follow the return process as outlined above.
• In your return request, clearly indicate that you would like an exchange and specify the desired item.
• Once your returned item is received and approved, we will ship out the new item, subject to availability.
• For exchanges, the new item will be shipped free of charge (for domestic orders).

9. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer service team immediately (within 48 hours of delivery) with your order number and clear photographs of the damage.
• We will assess the issue and provide a suitable resolution, which may include a replacement or refund

10. Important Notes:

• Unanimous Clothing is not responsible for returns lost or damaged in transit. We recommend using a trackable shipping service.
• We reserve the right to refuse returns that do not meet our policy requirements.

11. Contact Us:

If you have any questions or need assistance with your return, please do not hesitate to contact our customer service team:

• Email: unanimousclothing@unanimousclothing.com
• Phone: 9618097375